My exam results are still not available. How do i retreive it ?

Hello, Dillon!

Thank you for reaching out to Microsoft’s Community.

We would like to inform you that we moved your thread from Microsoft Certification Profile to Exams. An Exam specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum. 

Kind regards,

Hi Dillon,

Thank you for contacting the Microsoft Community.

I understand the importance of being able to access your score report of your exam. Allow me to provide you with further information as to why you are unable to access your exam result.

Moreover, below are the possible reasons why you were unable to see your score report in your certification dashboard:  

1. You might be logged in to a duplicate account. It is created when you use different information (name, email address, mailing address, phone number.) upon accessing the Learning Site or upon exam registration.  

2. System compatibility issue. Please use an InPrivate or Incognito browser. Clear cache and cookies. We also highly recommend installing and using the latest version of Microsoft Edge by downloading it through this link. Then, please allow all third-party cookies through your browser settings.  

Best regards,

Thanks Carl, it seems it was linked to a different account. All sorted ;-)

Hi Dillon,

Thank you for the confirmation.

As our goal is you best experience, should you need additional assistance, please let me know. I'd be happy to help.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Hi Dillon,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.