My PC doesn't have a microphone like the laptop has by default. How shall I take the Azure exam at home?

My PC doesn't have a microphone like the laptop has by default.

The only microphone I have is a wired headset which is not allowed while giving the Azure exam from home.

Additionally, I don't have a laptop as well.

So how shall I tackle this problem to be able to take the exam at home?

Hi Pratik,

Thank you for contacting the Microsoft community.

I know how important it is for you to know what should be done to successfully take the online exam without having any issues as your device doesn't have any default microphone. Allow me to provide you with further information and assistance with how to proceed.

The information you provided about the wired headset is correct. As per the Pearson VUE Online Testing Guide, the following items are not allowed in your testing space: 

  • Mobile phones*, hand-held computers/personal digital assistants (PDAs) or other electronic devices, pagers, and watches 

  • Books or notes (unless specifically authorized by your exam program) 

  • Writing instruments, paper, notepads 

  • Wallets or purses/handbags 

  • Eyeglass cases 

  • Firearms or other weapons 

  • Headphones/headsets (unless approved by your test sponsor)

In your case, since you have mentioned that your device doesn't have a microphone, I highly recommend that you get in touch with the Pearson VUE Support Team to inquire about specific requirements and any potential alternatives they may offer in situations like yours. They may be able to provide guidance or suggest accommodation to ensure you can take the exam successfully from home. Please refer to the contact details below:

Pearson VUE Support: Customer service :: Microsoft :: Pearson VUE.

Please be informed that they typically respond within 3 to 5 business days.

Overall, it's important to explore all available options and communicate with the exam provider to find a solution that works best for your situation. Good luck with your exam!

As my goal is to ensure that I will be able to assist you properly, please let me know if additional information is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond.  

Best Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Pratik,

I hope that you are doing great!

To make sure that you are well covered, I am sending you a follow-up response, I just want to know if you need more information about your concern.

As my goal is to ensure that I will be able to assist you properly, please let me know if additional information is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond.  

Best Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Sorry this didn't help.

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Hi Pratik,

We have not received any update from you. This case will now be locked. If you need further assistance, please post a new question.

Kind Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated September 9, 2024 Views 35 Applies to: