My PL-900 - Microsoft Power Platform Fundamentals - English (ENU) was ended by the proctor abruptly halfway through while attending the exam.

Hi Sushanth,

Thank you for contacting the Microsoft Community.

I understand that you encountered an unexpected disruption during your PL-900 - Microsoft Power Platform Fundamentals exam. Experiencing such issues can indeed be disheartening, especially after investing time and effort into your preparation. I recognize the importance of this certification to you, please know that your concerns are heard, and I'm here to provide you with information for you to make the most of this opportunity.

After carefully checking your account, I have verified that you have a previous thread where you provided the necessary information regarding your profile, using the information I have verified that you utilized a company discount for your scheduled PL-900 exam.

Considering that you availed yourself of a company discount for your exam, please know that it is best to reach out to the ESI Support Team through your work email as they can collaborate with Pearson VUE to successfully reschedule your exam using the same discount. They typically respond within 3-5 business days. 

Additionally, for further assistance needed after your interaction with the ESI Support team, please provide me with the ESI Case ID number through a private message to follow up with them on your behalf.

Hi,

I am not able to create a case on ESI support page. I am not able to enter the course name which is mandatory field.

Thanks,

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Hi Sushanth,

I hope this message finds you well!

I appreciate you providing the necessary information about this matter, and I understand that you are unable to enter any information in the course name field which is mandatory upon trying to contact the ESI.

Kindly provide us with the screenshot of the error message you are seeing through private message for us to further check and review.

As my goal is to ensure that I will be able to assist you properly, please let me know if additional assistance is needed.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.  

Best Regards,

Hi Sushanth,

We have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Kind Regards,