My proctor has blocked me saying I am cheating now status is expired

Hi suraj,

Thank you for contacting the Microsoft Community.

I am aware of how frustrating it would be if your exam had been revoked when taking it. Please know that this is not the experience we want you to have, so please allow me to provide you with more information so I can help you reschedule your exam.

Please be advised that as per checking the online exams with Pearson Vue page, during exam candidates are not allowed to use any electronic devices or any other materials, especially if it is not approved. In your case, since you're not aware of using an external desktop and camera, the proctor assumed that you are cheating and that is the reason as to why the proctor revoked your exam. You may refer to the image shown below for more information on the prohibited materials when taking an exam:

Additionally, during the self-check-in process, the proctor will monitor your identity and will review your room to scan. With this, I highly suggest contacting your exam delivery provider as they are the one who is responsible for supporting assistance with rescheduling since they are the ones who can modify and have visibility for the available slots/dates. Please find their contact information below:

Pearson VUE: https://home.pearsonvue.com/microsoft/contact

If you have already contacted them, kindly share with us the Case ID they provided through the private message I have initiated along with the 

requested information to locate and verify your account and so I can proceed with a follow up with them.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond.

Warm regards,

Hi suraj,

Thank you for your response through the private message.

We appreciate you providing the needed information requested and as I want to make sure I got you well covered, I took the liberty to look into your account and found that you utilized an ESI/Company Discount when you initially scheduled your exam.

With this, I recommend contacting the ESI Support team as they will be the one who will coordinate with Pearson VUE Support to reschedule your exam with the same discount used. You may reach them out using the link below:

ESI Support Team: http://esisupport.microsoft.com/  

Let me know if you need further assistance and I'll be more than happy to assist.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Warm Regards,

I have not used voucher .. I have bought it.. Please find the Invoice number

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Hi suraj,

Thank you for your response.

Since you utilized an ESI/Company Discount when you initially scheduled your exam, I recommend contacting the ESI Support team as they will be the one who will coordinate with Pearson VUE Support to reschedule your exam with the same discount used. You may reach them out using the link below:

ESI Support Team: http://esisupport.microsoft.com/  

If you have already contacted them, kindly share with us the Support Ticket Number that they have provided through the private message I have initiated so we can proceed with a follow up with them on your behalf.

Let me know if you need further assistance and I'll be more than happy to assist.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Warm Regards,

Hi suraj,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question

Warm Regards,