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Name Change Approved: I want to change my Legal name . I need to remove my last name as it is not matching with my name in the ID proof. Please help me on this

I want to change my Legal name . I need to remove my last name as it is not matching with my name in the ID proof. Please help me on this
Current name: ***removed***
need to change above name to ***removed***
Because of this proctors are not allowing me launch the exam.
Feel free to call me on this number for any clarifications. My contact number is ***removed***


***Personal information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy.***

Answer
Answer

Hi Arpita,

I really appreciate your time and effort in providing the requested information.

 

I'm pleased to inform you that I have successfully updated your legal name. You should see the change(s) reflected on your Learn profile in 24 hours. 

Please check the private message I initiated and verify the changes are visible; you may need to wait 24 hours before attempting to register for any exams. If the name format is incorrect, or in case changes were still not reflecting on your profile after 24 hours, please let me know by replying to the private message together with a screenshot. 

To ensure that the updated changes also reflected through Pearson VUE accordingly, please follow the steps below:

  1. Go to Browse Credentials | Microsoft Learn and select any exam.

  2. Click the schedule button and you may be prompted to sign into/create your Learn Profile. We recommend you login with your personal Microsoft account (MSA).

  3. You will be prompted to fill out some information such as address, phone number, and contact email before you are redirected to Pearson Vue. This information is only collected since Pearson Vue requires it and Microsoft never stores this information.

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  4. Click "Submit" to go to Pearson Vue site. After that, you should be transferred to the Pearson VUE page. Please confirm if the name is updated correctly by clicking the small arrow on the left corner as highlighted below.

    NOTE: Do not complete the exam registration, this is only to send the update to Pearson VUE.


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Please let me know if further assistance is needed.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Warmly,

Jai_T4
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info

Last updated June 19, 2025 Views 43 Applies to: