Name Change Approved | Legan Name Change

Hello anuj .1!

We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.

Regarding your query on issues related to Legal name changes, we need further support on this matter from our Exams Team who will be able to assist with this request.

At the same time, you can rest assured that the Exams Team will take diligent care of your issue, and a solution will be provided.

We would like to inform you that we moved your thread from Microsoft Credentials / Certification Profile / Other to Microsoft Credentials / Learn / Profile / Legal Name Change. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

Kind regards,

Hi anuj,

Thank you for contacting the Microsoft Community.

I completely understand how important it is for you to be able to update your legal name accurately on your profile. Please be assured that I'm committed to assist you with this.

As it is crucial to have your complete Legal Name, to move forward with your request, I have started a private message thread where you can provide the necessary details. This will allow me to locate and verify your profile completely, so I can review and process your legal name change request accordingly.

You can access our private message by clicking the following link: Private Messages - Microsoft Community

Thank you in advance for your cooperation.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages.

Best regards,

Hi Carl_M4,

Please update my name as per the below information asap, so that we can prepare for my exam.

***PERSONAL INFORMATION REMOVED***

***Personal information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy.***

Hi anuj,

We are grateful for your ongoing support as we address your concern.

To fully verify your profile kindly share with us the complete information below via private message for us to proceed with necessary updates as soon as possible.

• Learn Username (important):
  
  .

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Hi anuj,

Thank you for the information provided in your private message.

I'm pleased to inform you that your legal name has been successfully updated as requested. The changes should be reflected on your Learn profile within the next 24 hours.

Kindly review the private message I have sent and confirm that the changes are visible. Please note that it may take up to 24 hours before you can attempt to register for any exams. Should the changes still not be reflected on your profile after 24 hours, please respond to the private message with a screenshot.

To ensure that your name has been updated also in your Pearson VUE profile, kindly follow the work around provided below to view the changes:

1. Visit the Browse Credentials | Microsoft Learn and select any exam.

2. Click the schedule button. You may be prompted to sign in or create your Learn Profile. We recommend using your personal Microsoft account (MSA).

3. Provide the required information, such as your address, phone number, and contact email. This information is collected solely for Pearson VUE and is not stored by Microsoft.

4. Click "Submit" to proceed to the Pearson VUE site. You will be redirected to the Pearson VUE page. NOTE: Do not complete the exam registration; this step is only to send the update to Pearson VUE.

   

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Kind regards,

Hi anuj,

I hope you are doing well.

To make sure that I got you covered, I would love to get an update on this case. As our goal is your best experience, please let me know if you need additional assistance, I'll be more than happy to help you.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Hi anuj,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.