Name change in middle and last name on AZ-900: Microsoft Azure Fundamentals certification book appointment

Hello, Jaysing!

Thank you for contacting Microsoft's Community.

As we understand from your post, you need to change the legal name in your account to match your ID for your upcoming exam. We are happy to help you!

Currently you can complete the Legal Name change by following the steps provided to manage your certification profile:

• Sign in to your certification profile.

• Select the "Edit profile" button, then select the "Request change" link next to your legal name.

• Provide the name from your identification (Latin characters only) to change to and submit the request for approval. You will receive an email with your support request number, and a second email within 24 business hours (Monday-Friday) confirming if your request has been approved or if a support agent needs additional validation.

• Please note changes may take up to 72 hours to reflect across systems.

For further information and steps to update your information you can check the following link:

• Manage your certification profile | Microsoft Learn

Since the Legal name can take up to 72 hours to complete the change of your name, we strongly recommend you to reschedule your exam to avoid inconviniences.

Alternatively, for urgent assistance in scheduling your exam, you can contact directly the Testing Center as they have access to available slots and dates.

You can reach them using the following link below:

• Pearson Vue Support: https://home.pearsonvue.com/microsoft/contact

  Note: Phone support varies by region. Use the aforementioned link to find phone support details for your location.

• Certiport: https://certiport.pearsonvue.com/Support.aspx

If you have already completed the steps and you have any error or issue with the name change process, please let us know and we will open a Private Message to provide you with our best solution.

We really hope this information helps you.

If this solved your problem, please let us know clicking “Yes” where it says, “Did this solve your problem?” located in the bottom right corner of this post. This will let us know if your support experience helps you with your inquiry.  In case we do not receive a response, the thread will be closed and locked after one business day.

Warm regards,

Hello, Jaysing!

Since we have not received a response from you, we will proceed in closing and locking this case. If you still require assistance, please post a new question. We will be happy to jump in and take a look.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Wishing you the best,