AI Skills Fest Event | Inquiry: Need extension for Microsoft AI Skills Fest Challenge sweepstakes exam voucher

Dear Microsoft Training and Certification Support Team,



I am writing to respectfully request an extension for the free exam voucher I won through the Microsoft AI Skills Fest Challenge sweepstakes. I was fortunate enough to win on May 22, 2025, which was during the final week of the sweepstakes.

While I'm incredibly grateful for this opportunity, the exam voucher is set to expire on June 21, 2025. Given that I only received the voucher a few weeks before its expiration, I haven't had sufficient time to adequately study and prepare for the exam. I am fully committed to earning this certification and believe that with a bit more time, I can successfully pass.

Could you please consider granting an extension for my voucher? I would greatly appreciate any flexibility you can offer.

Thank you for your time and consideration.

Sincerely,

Mihir **removed**



***Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*** 

It's not possible to extend exam voucher expiry dates. The voucher period was known from the start of the challenge so you should have prepared accordingly.

All AI Skills Fest Challenge sweepstakes 100% discount certification exam vouchers must be redeemed by June 21, 2025. This means you must schedule and take your chosen exam by June 21, 2025.

When using your voucher, you will not be able to use it for an exam date attempting to be scheduled for beyond June 21, 2025.

For the full list of rules, refer to the AI Skills Fest Challenge sweepstakes terms and conditions.

MCT Community Lead

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Hi Mihir,

Thank you for contacting the Microsoft Community.

I understand how important this certification is for you, especially as part of your achievement in the Microsoft AI Skills Fest Challenge sweepstakes. I want to ensure you receive the right support to move forward smoothly.

Julian has already provided you with most of the necessary information, and I’d like to add some additional details to ensure you feel fully supported and informed.

Upon further review, I found that vouchers are subject to specific terms, conditions, and validity periods. I’m aware that other candidates have encountered similar challenges before, and the best approach is to contact the voucher issuer to see if they can make an exception and extend it, given the limited time before expiration.

I’ve reviewed your situation and, while I’m here to assist in any way I can, the most effective way to resolve this matter is through MindHub’s dedicated support team. Since this voucher was part of the AI Skills Fest Event, they are best equipped to verify your details and explore the possibility of an extension. I truly want to make sure you receive the right guidance, which is why I encourage you to reach out to mindhubprohelp@pearson.com—they’ll be able to provide the most accurate assistance regarding voucher-related inquiries.

I recognize that the limited timeframe has made it challenging for you to fully prepare. To ensure you receive the best possible assistance, engaging with the event support team is the most effective way to explore your options. They will carefully review your case and assess the possibility of an extension, ensuring you receive the support needed to move forward.

That said, I’m still here to help. If there’s anything else I can clarify or assist with throughout the process, please don’t hesitate to reach out. Wishing you success on your certification journey!

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Thank you so much for providing the email. I will make sure to reach out to them. Thanks again!

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Hi Mihir,

You're very welcome! I understand how important this is for you, and I appreciate your initiative in reaching out to them. If you need any further guidance or support along the way, don’t hesitate to reach out—I’m here to help! Wishing you a smooth resolution.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Mihir,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.


Best regards,

ShaneM_M
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated June 16, 2025 Views 63 Applies to: