Account Verification Required: Need Legal Name Changed

Right now my Middle Name is listed as my middle Initial not the name itself

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Hi LiLi,

Thank you for contacting the Microsoft Community.

We understand the significance of seeking assistance in updating your legal name, allow me to take immediate action to assist you.

To proceed with the necessary adjustments, please provide the additional details requested via the private message I have initiated. 

Click HERE to access your private message.

Alternatively, if you can't access it through the hyperlink, please refer to the private message icon below to locate.

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Meanwhile, if you are about to take an exam within 3 business days, for immediate assistance with options and recommendations, it is best to contact your Exam Delivery provider as they are well-equipped to provide support with your appointment while we are updating your legal name. You can reach them via phone or chat using the contact information provided below:

As your request is of utmost importance to us, we are fully committed to addressing it with the highest level of diligence and careful attention to detail.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best Regards,

Siti_C2
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated June 24, 2025 Views 12 Applies to: