Need support to re-schedule the Exam AZ-305: Designing Microsoft Azure Infrastructure Solutions

Hi Shrotriya,

Thank you for contacting the Microsoft Community.

I understand that you need assistance as you encountered an ID issue which prevented you from taking the exam. I know how important it is to reschedule your exam using the same voucher so rest assured that I will look into it and verify options on how to proceed.

Since you mentioned that you already contacted Pearson VUE Support regarding the issue with the identification you have presented during the exam, kindly provide us with the additional information needed through Private Message. Once information is provided, it will allow us to locate your profile, verify the status of your exam appointment, explore the next best action to take, and to follow up with Pearson VUE on your behalf for rescheduling options.

Meanwhile, if in case you are utilizing a company discount/voucher when scheduling your AZ-305 exam previously, the best team to seek assistance with is our ESI Support Team directly, as they handle company discounts and can coordinate with Pearson VUE about your exam for rescheduling options and other recommendations. You can reach them out using the contact information I also provided through Private Message.

Please be advised that as per the of Pearson VUE’s ID Policy, the Aadhaar card must be original and unexpired, it should be in the form of plastic/PVC hard copy with ghost image, embossed holographic logo, and guilloche pattern. Please refer to the image below:

Kindly refer to the below acceptable forms of ID:

• International travel passport

• Driver's license

• Identification card (national, state or province ID card)

• Alien registration card (green card or permanent resident/visa)

• Aadhaar card: plastic/PVC hard copy with ghost image, embossed holographic logo, and guilloche pattern (all other forms of Aadhaar IDs such as letter, paper, and digital formats are not accepted)

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Warmly,