Ask a new question

New Microsoft certification not visible after passing the exam days ago

Last week on *****, I performed and passed the AZ-305: Designing Microsoft Azure Infrastructure Solutions exam in a local test center.

Two days later on Thursday ******* I passed another exam (AZ-700: Designing and Implementing Microsoft Azure Networking Solutions).


After passing I got the confirmation letter of my test center and the confirmation mail, that I successfully passed both exams.

However, even after a few days of waiting, none of the certification's showed up in my Microsoft Learn profile.


I got both confirmation mails on the mail address I created my Microsoft Learn profile with.


I would very much appreciate your support in this case. Just let me know if you need any further information's from my side.


Thanks a lot and best regards

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy* 


Answer
Answer

Hello, Lukas

  

We appreciate your response with the information.

  

We have finished the merging process for your duplicate profiles, all your certifications and exams will be listed in  Your Certification Profile.  Please keep in mind that it might take up to 48 hours for all the information in your profile to be visible. 

  

We have listed the credentials of the resulting profile over the Private Message, please let us know if you have any inquiries or if you require further assistance. 

 

Keep in mind that to avoid duplicate accounts in the future, it is necessary to use the same MCID and email associated with your current Microsoft Certification account.

  

If this solved your problem, please let us know clicking “Yes” where it says, “Was this reply Helpful?” located in the bottom right corner of the Public Post. In case we do not receive a response, the thread will be closed and locked after one business day. 

 

Regards,  

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated September 16, 2024 Views 118 Applies to: