No Exam certification evidance in my profile (exam was passed)

Hi Salaparuta,

Thank you for contacting the Microsoft Community.

I understand that your exam result is important for you. I will make sure that you will be able to access your score report.

Please be advised that your score report should be available in your profile 24 hours after completing an exam. You can view or download your score report using the email address you used when you registered for your exam, just as you did when you took your exam.

In order for you to get your score report you may follow the steps below:

1. Sign into your Microsoft Learn profile. In the photo avatar drop-down menu, choose Profile and then choose Certifications.

2. Scroll to the section titled “Past exams” and find the exam for which you’d like to view results. Select “View details on provider site” to be taken to the exam provider’s dashboard.

3. In Pearson VUE, locate the exam for which you wish to view the score report, then select the “View” button.

If issue persist, kindly attach a step-by-step screenshot using Problem Step Recorder (PSR) following the steps on the public post up until on the check-out page through the private message I initiated.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through private message. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Hi Salaparuta,

Thank you for providing the needed information.

I have successfully reviewed your profile and found out the your Certification an Learn Profile is not yet connected as why you are unable to see your score report. To proceed, please follow the steps given below: Connect a certification profile to Learn | Microsoft Learn

1. Sign into Learn using the same personal Microsoft account (MSA) you use to sign into your certification profile.

2. Click on the Learn profile photo avatar and select "Profile" from the drop-down menu.

3. Select "Certifications" from the menu inside your profile.

4. Click the “Connect certification profile” button on the certifications page.

5. After connecting your profile, you may try to access your score report again using the Exam scoring and score reports | Microsoft Learn.

Let me know how things turns out.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through private message. If the resolution provided did not resolve the issue, please post a new question.

Regards,

Hi Salaparuta,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Regards,