Not able to perform System Test - Exam Simulation - Launch Simulation

Hi Team, 

I schedule an MICORSOFT Certification Exam, meanwhile when try to perform System Test (ONVUE).

Not able to Launch simulation ,even CLICK on button, appear the same page.


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Answer
Answer

Hello Abhishek,

 

It seems that this is a technical issue on the Pearson Vue site.

 

As per the Exam FAQ of Pearson Vue with regards to technical issue before, during or after the online exam, the exam proctor will help you try to resolve the issue. If necessary, the proctor will provide an Incident Report number to reference when following up with Pearson VUE Customer Support.

 

You may contact them directly to assist you in rescheduling your exam since you already missed it due to the system test error.

 

This is also for them to conduct an investigation with your issue.

 

To contact them directly, please see contact details below:

 

Contact: 855-542-6924, +1-952-905-7472 (toll)

https://home.pearsonvue.com/microsoft/contact

 

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked.

 

Best regards,

Salomi_K1
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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Question Info

Last updated April 27, 2021 Views 20 Applies to: