Hi Nikita,
Thank you for contacting the Microsoft Community.
I understand the assistance you require with rescheduling your AZ-900 exam. I understand that you are currently unable to locate your exam within the Microsoft portal. Please rest assured that I am here to support you and will address your concern promptly and effectively.
To begin, I kindly request that you provide the necessary information via private message. This will allow me to verify your profile and explore additional options.
In the meantime, please follow the steps outlined below to view your upcoming exam appointments:
Go to Microsoft Learn and sign in with the account you used to register for the exam.
Click your profile picture in the top-right corner and select “Profile.”
In your profile menu, choose “Credentials.”
Scroll down to find your scheduled exam listed under “Upcoming appointments.”
Click the “Go to exam” or “Reschedule” link next to the appointment to manage or launch it.
Moreover, if you need help as soon as possible, it is best to contact Pearson VUE Contact: Help and Support directly. They possess the necessary access and tools to help you reschedule your exam efficiently. For the best experience, please consider using their phone support or chat options, which provide real-time assistance.
Furthermore, if you are utilizing a company-sponsored discount and are affiliated with an organization under the Enterprise Skills Initiative (ESI), kindly contact our ESI Support Team using the details provided in the private message. They are the designated point of contact for all inquiries related to ESI learners, including exam scheduling and discount utilization.
Additionally, please note that rescheduling must be completed at least 24 hours prior to your scheduled appointment to avoid any additional fees. For detailed information, you may refer to our exam rescheduling policies.
Should you have any further questions or require additional assistance, please do not hesitate to let me know.
I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.
With appreciation,
