Ask a new question

Not able to see Microsoft Certification in Certiport account.

Hi Team, I have taken the SC-900 Certification Exam on *Removed*. but still I am not able to see the Exam result in my Cetiport account. Please find the attached Screen shot of my Exam score board for your reference. Kindly do the needful and help resolve the issue at earliest.

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy* 

Hi Vijay!

Thank you for reaching out to Microsoft’s Community.

As we understand, you are unable to visualize your Certification on the learning dashboard. We will be happy to assist you with your inquiry.

We have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

Image
To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates. 

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked and you will not be able to reply through either channel.   


Best regards,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hi Vijay!

Thank you for the information you actively provided. 

We left a detailed response over Private Message, please refer to it.

We are looking forward to your information. If no response is received within the next business day, we will proceed to close and lock this case as well as the Private Message. 

Warm regards, 

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Vijay!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

We know that your inquiry might not be resolved yet, but you are important to us and that is why we want to invite you to please not hesitate to reach out to us.

If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Sincerely,

Sebastian Florez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated October 16, 2023 Views 19 Applies to: