Not get free voucher for Azure Fundamental Exam

Hi Team,

I completed Azure Fundamentals Free course on April 6th and 7th and received email for voucher to register and schedule exams after 5 days. But now more than a week after the online course completion but still it shows my email id is not eligible.

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​Hi Aarthi,

Recently, there’s a known issue in claiming the discount for Microsoft Virtual Training Day events which was already resolved and fixed as per our Engineering Team. You may refer to this sticky post.

 

If you’re still unable to claim the discount, you may follow the steps below:

 

  1. Make sure you have the latest browser (Edge/Chrome/IE or Mozilla Firefox)

  2. Try using your browser in InPrivate/Incognito

  3. Clear browser cache and cookies  

  4. Allow all cookies/third party cookies on your browser settings

  5. Sign back in to your Microsoft Certification profile and try to update/schedule your exam.

  

If the above steps do not resolve your issue, please send us a step by step screenshot using Problem Steps Recorder (PSR) starting from the steps above and until you received the error.

 

You may upload your PSR through the private message I initiated along with the requested information.

 

To access your private message, please refer on the image below or click on this link.

 

 

Also, in the private message, please do not forget to attach the confirmation/congratulatory email you received after completing the event.

 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

 

Regards,

Rosalie_G
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

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​Hi Aarthi,

Thank you for your response.

For us to proceed, please send us a step by step screenshot using Problem Steps Recorder (PSR) starting from the steps above and until you received the error.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

 

Regards,

 

Rosalie_G
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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​Hi Aarthi,

We haven’t received any update from you. This case will now be locked. If you need further assistance, please post a new question.

 

Best regards,

Rosalie_G
Microsoft Community Support
Support Hours – 5:30am – 5:30pm Pacific Time, Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Question Info

Last updated April 29, 2021 Views 16 Applies to: