Obtaining the Special and Expert badges for Microsoft Office

Hi Columbus Ohio,

Thank you for reaching us today.

To get accurate answer about your MOS badge inquiry and requirements, you may reached Certiport using the contact details below:

1-800-497-8923

Mondays thru Fridays, 6 AM to 5 PM MT

*** Email address is removed for privacy ***

www.certiport.com/support

By contacting them, they can also provide  additional information about upcoming exams for MOS Specialist and Expert for Office 365 and Office 2019.

If you have other question or need further assistance with your MCP profile, please just let me know.

Otherwise, If this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

Regards,

Thank you for the reply, however; that is not an answer to my question.  Certiports customer service is awful. If you call them you can be on hold up to 20:00 before anyone picks up, and there is not a call back option.  I have been in  contact with them for a voucher issue - and it was not an easy process. 

The badges are issued by Microsoft. I am asking a BADGE question. I have passed three exams (PowerPoint, Outlook, and Word Expert) at a certified testing center and have claimed all three badges - what am I missing that I have not received the "Specialist" badge?

Hi Columbus Ohio,

Thank you for your response and I really apologize if we do have limited access to check the MOS badging process since it was handled by Certiport.

MOS badges for exams and certificates are issued by Certiport, hence, to provide accurate information about badging, I really do suggest to contact Certiport.

Also, you might wanted to check Microsoft Certification FAQ’s that might clarify some of the information.

Again, I really do apologize for limited information, I just don’t want us to provided inaccurate information about MOS badging to avoid confusion.

If you have other question about other that we might answer or need further assistance with your MCP profile, please just let me know.

Otherwise, if this solves your problem, please indicate “Yes” to the question below so that other learners can benefit. Additionally, please take our short survey to let us know if your support experience has been great or how we can improve.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and be locked. Please be aware that after a case is locked, we will not be able to respond, even on private messages. If your concerns were not fully resolved, please post a new question so that we may proceed in assisting you.

Regards,