Hi Team
I had to do the exam AZ-900 before an hour from now. I successfully did the system test, but the network check ran into a problem.
I am using my personal Mac. The below is the screenshot of the issue. To troubleshoot the issue, I restarted my Mac as well as restarted my home internet. I have certifications exam done previously in this system. My network is also alright. What is the problem then? Not sure what more I could do?
I had already checked in and uploaded the needed docs from my mobile. After that I was on the OnVue in the computer and was placed in the queue too.
My camera was on and "Recording Started" was also displayed in the screen. I wasn't able to see myself though. I was able to connect to the wowza.com. I saw that the proctoring team was trying to reach me in the chat, but the chat window was going away and was not allowing me to write back to the team.
I was expecting a call from the team to help me. I called the Pearson Support team. But nothing could be done. I really dont think this is my network issue. Could anyone help me if they have faced such issue? And what did they do after this? Did they get any chance more?
