"Oops, we couldn't find that challenge =] We looked everywhere. But don't worry, you can review a history of your challenge activity in your user profile." What could be the problem?

Hello, Tobetsa.

Thank you for contacting Microsoft Community.  

Based on your inquiry, we understand that a challenge in your Learn Profile is no longer available for completion.

To provide you with further assistance, we have opened a Private Message where we have requested information related to your Learn Profile to verify it and assist you accordingly.

You can access with the following link: 

Initiate Private Message

Note: With the changes implemented in our site on July 8th (links below), our internal security policies were updated, and our Support Team is no longer able to confirm to our customers any personal information from their Learn Profiles or complete any processes (merging, migrations, legal name, etc.)

• Microsoft Learn frequently asked questions (FAQs) - Credentials | Microsoft Learn

• New! Updated Microsoft Learn Exam Registration Experience (July 8th, - Training, Certification, and Program Support

We are looking forward to your information. If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Best regards,

Hello,
I am facing the same issue. One day prior to the deadline.
Other people are also complaining over the internet.
Tried different browsers, inPrivate etc. no improvements.
I can see 500 unexpected error in the network trace log.

Hello, Tobetsa.

We hope you are doing well.

To continue assisting you in this matter, we need to collect your information.

To ensure that your privacy is maintained, please utilize the Private Messaging channel we opened for you.

The link for this private channel is located on our previous response. However, in case you are unable to access it, you can click on the dialog box icon

() located at the top-right of this Forum page under the Question Info section.

If no response is received, we will proceed to close and lock the case within one (1) business day.

(Hi, VasilVasilev1994, to receive assistance in your inquiry, we invite you to open your own Forum by using the following link: Create a new question or start a discussion. A support agent will be in contact with you in the next business day (weekends excluded))

Best regards,

Hello, Tobetsa.

Thank you for your update. We are glad that you were able to complete the challenge..

We will proceed to close and lock this case. However, if by any chance you need us again, please do not hesitate to contact us back. We will be happy to help out.

Please keep in mind that once this case has been locked and closed, you cannot reply in either channel.

Have a wonderful day!