OOS | Coursera: I passed my pre certificate through Coursera

Hi Wendylees,

Thank you for contacting the Microsoft Community.

I understand that you are having challenges with scheduling your Microsoft SC-900 exam and the issues you encounter when trying to connect to Microsoft Learn. I know how important it is to book your test promptly so allow me to assist you on this matter.

Here are a few steps you can try to resolve this issue:

1. Verify Your Credentials: Make sure you are using the correct login credentials for Microsoft Learn. Double-check your email and password to ensure they are accurate.

2. Clear Browser Cache: Sometimes, clearing your browser's cache and cookies can help resolve login issues. Try clearing your cache and then attempt to log in again.

3. Use a Different Browser: If you are still having trouble, try using a different web browser to log in to Microsoft Learn. Sometimes, certain browsers can have compatibility issues.

Meanwhile, if you are trying to register for an exam in Microsoft Learn, you may also follow the steps outlined in the Register and schedule an exam page for more information.

Moreover, you may also reach out to the Coursera support team so they can provide you with options and recommendations on how you can proceed scheduling your test. Below are their contact details:

I hope this information helps. If you have any questions or queries, please let me know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best regards,

Hi Wendylees,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Best regards