Passed both Microsoft 365 Mobility and Security and Microsoft 365 Identity and Services but not received the cert yet

Hello, Attila!

Welcome to Microsoft Community, here your request will always be well received. 

We understand from your post, you cannot see your Certificate in your Account. We will be glad to assist with your inquiry.

We have started a Private Message where we will request details regarding your account to complete an evaluation process. You can access this private message on the top right corner of this page, as shown in the image below:

To protect your data, send the information over the Private Message and once we have received your comments, we will validate the profile and get back to you with updates.

We look forward to your response. In case we do not receive an answer within two business days the thread will be closed and locked, and you will not be able to reply through either channel.  

Kindly,

Hello, Attila!

Thank you for the information you actively provided.

We left a detailed response over Private Message, please refer to it.

We will come back to you with an update regarding your request, in the meantime we will keep this case open.

Warm regards,

Hello, Attila!

We received an update from our Specialized Team.

We left a detailed response over Private Message, please refer to it.

We will come back to you with an update regarding your request, in the meantime we will keep this case open.

Warm regards,

Hello, Attila!

Thank you for your patience during this process.

Please know that we received a response from our Specialized Team, and unfortunately, you do not have all the prerequisites to achieve the Enterprise Administrator Expert Certificate.

Please keep in mind that the exams MS-100: Microsoft 365 Identity and Services and MS-101: Microsoft 365 Mobility and Security are part of the requirements to be certified as a: Microsoft 365 Certified: Enterprise Administrator Expert. The Certificate will not be awarded just by completing them.

At the same time, for you to achieve the desired Certification, you will need to complete the following requirements:

1. Two Exams, (you have passed them already)

• Exam MS-100: Microsoft 365 Identity and Services (☑)

• Exam MS-101: Microsoft 365 Mobility and Security(☑)

2. One of the following Certifications:

• Microsoft 365 Certified: Modern Desktop Administrator Associate (Requires to pass the MD-100 and MD-101 Exams)

• Microsoft 365 Certified: Security Administrator Associate (Requires to pass the MS-500 Exam)

• Microsoft 365 Certified: Messaging Administrator Associate (Requires to pass the MS-203 Exam)

• Microsoft 365 Certified: Teams Administrator Associate (Requires to pass the MS-700 Exam)

• Microsoft Certified: Identity and Access Administrator Associate (Requires to pass the SC-300 Exam)

 Please refer to the image below to check the full pathway:

The passed exams will be listed in your Transcript and are eligible to be displayed as Microsoft Badges, the Microsoft 365 Certified: “Enterprise Administrator Expert” Certification will be received once all exams and prerequisites are completed.

You can review your Transcript and Badges by accessing your Microsoft Certification Dashboard and selecting the respective option.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. 

Best wishes,

Hello, Attila!

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.