Hi Ramnath,
Thank you for contacting the Microsoft Community.
It's concerning that your Pearson Vue account is showing an inability to verify your login credentials, especially since you've merged it with your company email address for all certifications. Allow me to provide you with information regarding this.
Upon checking our database, I noticed that you have an open thread being assisted by my colleague MLawrence_Y1 ( I am Unable to Login to pearson vue neither i am able schedule my - Training, Certification, and Program Support (microsoft.com). On this thread the moderator asked for a PSR and provided you with the workarounds to have a perspective view of the issue you are encountering during exam registration. You were also advised to contact Pearson VUE or ESI support Contact for immediate assistance when booking the exam.
Moreover, the moderator also informed you that you are using a different profile and was advised to use the very same profile you used when you schedule the exam. Aside from that the moderator also provided you with your log-in credentials through a private message.
In light of this, kindly continue communicating with my colleague to your existing public post to avoid resolution confirmation. This case will now be closed and locked. Please note that once Private Messaging has been locked and closed, you cannot reply. If you need further assistance, please post a new question.
Best regards,
