Pearson VUE fraud

Hi Megahed,

Thank you for contacting the Microsoft Community. 

I'm sorry to hear about the issue you have experienced with Pearson VUE. This is something that we do not like you to experience.

I appreciate that we got a chance to hear your feedback and for letting us know about your experience for the awareness as well as for the safety of all and it is helpful information indeed. This was also sent to Microsoft to further improve the services.

Just to add, you may also submit your feedback directly to Pearson VUE through this page: Feedback and complaints.

Meanwhile, based on your statement, Pearson Vue didn't allow you to start an exam since they don't accept your IDs. 

This Pearson VUE ID Policy page might be helpful as a reference. 

I advise and if you may allow me, I'd be pleased to raise this one with our best expertise for review and further investigation. 

For us to do so, we will be needing a copy of the registration email and a copy of the conversation between you and Pearson VUE along with the Case ID. Kindly secure all the required information via private message I initiated.

Click here to access your private message 

Upon receipt, we’ll forward it to our Support Team to provide further assistance on how you may proceed in rescheduling your exam.

And for some instance that you have additional feedback or complain about your experience with your exam vendor (Pearson VUE) feel free to submit it and inform us. 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you. 

Best regards,