Pearson Vue locked my account

After 3 time issue with completing the exam Pearson Vue locked my account, because I disputed when there was technical issue and couldn't take the exam and this is unacceptable behavior from them , they waste my time for 30 days because their horrible service.

**Moved from Microsoft Certified Trainer / Exams / Pearson Vue**

Answer
Answer

Hi shawn,

I hope you're doing well.

I have received an update from our Support Team regarding the escalation. Kindly refer to the  Private Message regarding your issue.


If you have any questions or need assistance, feel free to let us know.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best Regards,

Jan_C29
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated August 13, 2024 Views 71 Applies to: