Pearson Vue Payment Problems

Thank you for contacting the Microsoft Community.

I appreciate you trying to resolve the error on the payment section when booking an exam. Allow me to provide you with additional details about this.

Please be aware that we recently escalated this matter to Pearson VUE, who advised us to urge all candidates who experience any error (such as a card that is denied or invalid) in the payment section to book an exam over the phone. You can click the link below to view Pearson VUE's contact information, including business hours.

Pearson Vue Support: https://home.pearsonvue.com/microsoft/contact.

For future reference, my team's scope of support covers assistance in exam registration and accessing Microsoft Certification profile/benefits. 

Let me know if further assistance is needed and I will gladly assist you. 

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Regards,