Pearson Vue | Revoked Exam | Visibility Issue: Azure 204 had been stopped in middle of the exam

You need to contact Pearson Vue support https://home.pearsonvue.com/microsoft/contact for issues when taking the exam

They will investigate and reschedule, if appropriate.

Hi Akshay,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to complete this examination, especially given the effort you've put into your preparation. Rest assured, I'm here to assist you and provide all the information you need.

For us to locate and verify your account, kindly provide the necessary information via the private message I initiated.

If in any case that you are an active ESI Learner, it is best to contact the ESI Support team. You may inform them of the situation that you have, as they have the ability to collaborate with your exam provider to further investigate your case and provide with feasible option and recommendation. Please refer to our private message for their contact details. Once you have an open ticket with them, kindly share the Case ID with me, so I can check the progress of your case on your behalf.

It’s evident that you’re dedicated to adhering to the exam terms. For future reference, please note that according to the Pearson VUE policy, it indicates that throughout your exam, your eyes must always face forward, and you may not cover your webcam. To ensure a seamless testing experience, you may visit the Pearson VUE Online Testing Guide and About online exams with Pearson VUE | Microsoft Learn.

Meanwhile, with the experiences that you've had during your exam, you can also submit your personal feedback through Pearson Vue. You may refer to Feedback and complaints | Pearson qualifications. Your insights are valuable and can contribute to continuous improvement.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Hi Akshay,

I appreciate the details you have provided.

As discussed, I was able to locate your account and verify that you have utilized a company discount for your AZ-204 exam. Given that this has been coordinated with Pearson Vue, it is best to contact the ESI Support team. You may inform them of the situation that you have, as they have the ability to collaborate with your exam provider to further investigate your case. Please refer to our private message for their contact details.

Once you have an open ticket with ESI Support team and further assistance is needed, kindly share the Case ID with me, so I can check the progress of your case on your behalf. You may send this information via the private message I initiated.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Hi Akshay,

Thank you for your prompt response.

I appreciate you sharing the Case ID number. I've reviewed the ticket, and it appears that the ESI Support Team has already provided a resolution based on the investigation by Pearson Vue. To check the details, please refer to the case created and the email they have sent to you.

If you require additional assistance or have more details to provide, please coordinate with the ESI Support Team. Rest assured, the ESI Support Team is committed to assisting you and will keep you updated via your work email address.

Should you require further assistance or any questions from our end, please don't hesitate to let me know.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Hi Akshay,

I hope you're doing well.

I wanted to follow up to ensure that everything is being properly handled. Please let me know if you need any further assistance or if there's anything that needs clarification from our end.

Additionally, if you have any updates or new information to share, feel free to reach out.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Hi Akshay,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Kind Regards,