Pearson Vue | Technical Issue: Blank page after click launch simulation system testing for dp600 exam

I passed all the systes testing checking. but when it come to last stage launch simulation nothing happens. Click try again then only blank white page show up.

Hi Amier,

Thank you for contacting the Microsoft Community.

I understand that technical issues can be unexpected, and I know how important it is for you to pass the system test for your DP-600 exam. Rest assured, I will provide the necessary information to address your concern and help you resolve the issue.

To ensure your computer meets the minimum system requirements by checking Pearson VUE's detailed information on what's required. For network administrators seeking advanced networking requirements, refer to the OnVue Technical Requirements for the Candidate. You may also review the technical tips and testing environment requirements.

Meanwhile, for immediate assistance with the technical issues your experiencing, we recommend contacting Pearson VUE Contact: Help and Support directly. They possess the necessary access and tools to help you with the error you received while doing the system test. For the best experience, please consider using their phone support or chat options, which provide real-time assistance.

Additionally, for a better experience, please use the official site for system test.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Kind Regards,

Ejay_C01
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Amier,

I hope you are doing well. 

I'm reaching out to ensure you have everything you need. If there’s anything else I can clarify or assist with, please feel free to let me know, I'm here to help.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Kind Regards,

Ejay_C01
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Amier,

I hope you're doing well.

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Kind Regards,

Ejay_C01
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info


Last updated June 25, 2025 Views 11 Applies to: