Pearson Vue | Technical Issue: Not getting my exam results even after 7 days gone

Hi Atif,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to receive your score report after completing your AI-102 exam. Rest assured, I will provide you with all the necessary information to address your concern.

To help us verify and locate your account, please send the requested information via private message.

Meanwhile, for your reference, please consider signing in to your Credentials profile using any other email address you might have used when booking the exam, as it may have been recorded in a duplicate profile.

For immediate assistance with your score report that you haven’t yet received, please reach out directly to Pearson VUE Help and Support directly. They have the necessary access and tools to help you efficiently. For the best experience, please consider using their phone support or chat options, which provide real-time assistance.

If you are using a company discount and are an active ESI Learner (part of an organization affiliated with the Enterprise Skills Initiative), please reach out to the ESI Support Team. They manage all concerns for active ESI Learners, including exam-related issues. You can find their contact information in the private message.

To ensure we can assist you effectively, please let us know if you need any additional information.

Hi Ejay_C01,

I have replied to you with all the required information via private message, kindly check it and let me know if you need anything else. I am always available to verify myself and provide any type of details required. Kindly take this case on high priority, thank you

Hi Atif,

Thank you for your response.

Please refer to the private message for further details.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Message. Thank you.

Kind Regards,

Hi Atif,

Thank you for your response.

Please refer to the private message for further details.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Message. Thank you.

Kind Regards,

Hi Atif,

Thank you for providing the information requested.

We have forwarded your details to our support team for further investigation and to find possible options and recommendations. Additionally, I have sent you the case number in a private message for your reference.

Please expect an update within 3-5 business days or as soon as we hear back from our Support Team.

Kind Regards,