Pearson Vue terminated my exam without proper justification despite of following all guidelines. [SC-200]

Hi Ayushi,

Thank you for contacting the Microsoft Community.

I'm sorry to learn about the experience you had with your exam SC-200. Allow me to have this investigated and check for options.

For us to further investigate, kindly send us the information requested through the private message to verify your account. In addition, please let me know if you have received an update from your case with PearsonVUE.

Once we received the necessary information, we can collaborate with the Support team to check for options.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Regards,

Hi Jimmie,

Thank you for your email.

I have provided you the details in Private message for further assistance. Looking forward to see the positive response.

Regards,

Ayushi Gandhi

Hi Ayushi,

Thank you for your response and sharing the information.

Upon checking, since you have used a company discount, we recommend contacting the ESI team that can help you in scheduling the exam. Rest assured that they will be able to assist you as they handle all concerns with organizational benefits. You may create a ticket using the link below and sign in with your work email.

ESI : https://esisupport.microsoft.com 

Let me know the outcome.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Regards,

Hi Ayushi,

Thank you for your response.

You may also provide your case ID here and once you have received the update.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. 

Regards,

Hi Ayushi,

I would like to make a follow up to ensure that you have received the assistance you needed from ESI team.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Hi Ayushi,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.