I had an exam scheduled, but when I showed up to take it, no one appeared to administer it. By the time the session ended, the Pearson team informed me that the exam had expired and I could no longer access it. What should I do now?
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Contact Pearson Vue https://home.pearsonvue.com/microsoft/contact for issues when sitting an exam
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Hello Yahya Aly
Welcome to Microsoft’s Community.
We understand you are facing issues with scheduling an exam
Please know that you have reached the MCP Support which caters to inquiries and/or concerns related to certifications and exams benefits and requirements found within Microsoft Learn.
In order to find a solution regarding your request, we recommend you contact the correct Support team, we can assure you they will provide you with specialized assistance and accurate answers to your inquiry.
You can contact Person VUE Support through their https://home.pearsonvue.com/microsoft/contact This portal allows you to create a support ticket and speak to person VUE Support directly.
We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.
We are attentive to your comments. In case we do not receive a response, it will be closed and locked after one business day.
Best regards,
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business Day.
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Hello, Yahya Aly
We hope you are having a wonderful week.
We would like to know if the information provided solved your inquiry or if you need to double check further information. Otherwise, we will proceed to close and lock the case the next business day.
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Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
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Hello, Yahya Aly
We hope this message finds you well!
We wish we could be of more help. However, since we did not receive further replies from your end, we require closing and locking this case.
If the resolution provided did not fix the issue or answer your inquiry, we invite you to post a new question. We will be ready to receive your request and continue assisting you.
Kind regards,
Microsoft Community Support
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Question Info
Last updated July 3, 2025 Views 22 Applies to: