PL-900 Power Platform Certification.

Hello There,

I passed the PL-900 Power Platform Fundamentals Exam last ********. However when I login to my Learning Profile I can see that it's showing as me passing it but it doesn't say "View Certification details" - it just says "View details on Providers Site". I cannot see where I can Print the Certificate. Any help with this would be great.

Kind Regards

*****

***Personal information deleted by the moderator. Please see the Microsoft’s Community Code of Conduct for more information on how you can protect your privacy.***

Hello, Paul Staines1.

We appreciate your reaching out to Microsoft Community.

Based on your inquiry, we understand that you are unable to see your Microsoft Certified: Power Platform Fundamentals certificate on the credentials section of your Learn Profile. We’re here to help you with this issue.

If you remember any other emails that may have been used to start / complete exam registrations in the past, we suggest using those emails to access MS Learn and check if your information is visible. See below some tips to retrieve other unexpected emails:

 

  • Check your browser navigation history and your saved passwords

  • Check all possible emails.


For further assistance, we have started a private message where we have requested information related to your needs. This step is to verify the details and offer personalized help. You will find the link provided within the message. We are sorry for any inconvenience that this may have been caused. 



We are looking forward to your information. If we receive any response from you within two (2) business days, we will proceed to close both this case and the Private Message.


Best Regards,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Hello, Paul Staines1.


We hope you are well.


In order for us to proceed with your case, we require some additional details surround your account. Due to the nature of the information required. If no response is received, we will proceed in closing the case on one business day.


Best regards,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Hello, Paul Staines1.



We hope you are well.


For continued assistance and due to the nature of the information needed, please utilize our Private Messaging feature to ensure that your information is secure. If no response is received, we will proceed to close the case on the next business day.


Best regards,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Hello, Paul Staines1.

We trust that everything is proceeding well for you.

Unfortunately, we did not receive a response from you within the anticipated timeframe. Consequently, we will proceed to close and locked this case. Please be aware that once this thread is closed and locked, you will be unable to reply via this channel.

If you need further assistance regarding your Microsoft's Learn Profile, you can easily reach out to us by  a new question or start a discussion (microsoft.com), and we will be delighted to assist you with any inquiries related to Microsoft Credentials.

Best regards,

Maria Moreno
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day.

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Question Info


Last updated April 28, 2025 Views 16 Applies to: