Please why has my Display name not changed to my name? Instead it shows "FNU LNU"

Please why has my Display name not changed to my name? Instead it shows "FNU LNU".

**Moved from Instructor Led Training on Microsoft Learn / Learning Partner Trainer / General inquiries**

Hello Nseghe

  

Welcome to Microsoft’s Community. 

  

We understand that you need to modify the name in your Certification Profile. We will gladly assist.

  

To proceed with your request, please fill in this form: Microsoft Certification Profile Name Change Request Form and share with us your Ticket ID via Private Message. You can access it from the link below: 

 

  Private Messages - Microsoft Community

  

To get your name correctly updated, we suggest you fill out fields 1 and 2 as follows: 

  

Field 1: Please field it out exactly how you see it in your MC Profile. 

  

First Name: ***** - Middle Name: ****** - Last Name: ***** 

  

Field 2: Please field it out exactly how your name is shown in your issued ID. 

  

First Name: ***** - Middle Name: ***** - Last Name: ****** 

  

Once you receive an update from the Legal Name Change department, please let us know to see if everything was solved.  

  

Please make sure to clearly explain your situation so the Team can provide accurate assistance. 

  

We appreciate your patience and collaboration, and we will be waiting for your comments. If no response is provided, we will proceed to close and lock this case within two business days.  

  

Wishing you the best, 

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

1 person found this reply helpful

·

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello Nseghe.

 

We have not been able to get a hold of you and we will have to proceed with the closure and locking of this Forum. We know that your inquiry might not be resolved yet, but you are very important to us and that is why we want to invite you to please contact us again if any questions or issues arise. You can easily do so by posting a new question.

 

Please note that once the Thread has been locked and closed, you cannot reply. We wish we could be of more help, but if any additional assistance is needed, we will be happy to jump in and take a look.

 

Best wishes,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info


Last updated April 1, 2025 Views 394 Applies to: