Power BI certification not available on my Microsoft account profile

Hello,

It's been already 4 days since I have passed my PL 300 exam certification on the ***removed***. On the same day, I have received a conformation email from Microsoft with the certification ID, ***removed***.
I then followed all the steps indicated from Microsoft on how to access my certification:
1. I went to my microsoft Learn Profile
2. I clicked on "Credentials" and selected "Certifications"
3. I tried the 2 following option:
- Connect certification profile
- Browse certifications and exams
Unfortunately, with both options I keep on returning to the same page of the "Credentials", and no sign of my Power BI certificate.

This is really annoying because as I'm applying to job oppportunities related to Power BI, I need to add my certification to my linkedIN Profile and to my CV.

Could you please upload my certification on my profile?

Best regards,
***removed***


***Personal Information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions form more information on how you can protect your privacy***

Hello Emanuel.

Welcome to Microsoft’s Community.

 

We understand that you passed Exam PL-300 but the Certificate is missing from your Profile. We will gladly assist.

 

We have started a Private Message where we will request some details about your account to complete a validation process. You can access it from the link below:

 

 Private Messages - Microsoft Community

 

We look forward to your response. In case we do not receive an answer within two business days, the thread will be closed and locked, and you will not be able to reply through either channel.  

 

Best regards,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

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Hello Emanuel.

 

Thank you for your collaboration.

 

Please know that with the information provided, we were able to locate your Certification Profile and it needs to be Migrated. The Migration will assign a personal Microsoft Account to the MCID, which will let you connect the Profile to MS Learn to access your Learning History.

 

Please follow these steps:

 

  1. Start a Microsoft Edge InPrivate browsing session (pressing the key combination Ctrl + Shift + N once the browser is open).

  2. Copy and paste this link into the private window’s address bar https://mcp.microsoft.com/mcp/home/migrate

  3. Access with the Microsoft account we have shared via Private Message.

  4. If you are shown an error message, please select the option “MCP Home” which will direct you to Your Dashboard, after that you can copy and paste the same link on step 2 in the same search bar.

  5. After you have followed the previous link, it will open a new window to Your Dashboard.

  6. While being on Your Dashboard page, please delete the URL and paste this one: https://mcp.microsoft.com/mcp/home/migrate.

  7. After pasting the URL and clicking on enter, please fill in the fields with the following information:

     

    -         MCID:

    -         Access Code:

     

To protect personal information, the above credentials are provided via Private Message

 

If the assistance provided solved your request, please indicate “Yes” to the question “Was this reply helpful?” shown below. Remember your feedback is important to improve our service. In case we do not receive a response, the thread will be closed and locked after two business days.

 

We will be attentive to your comments.

 

Best regards,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

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Hello Emanuel.

 

We would like to know if the resolution provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case on the next business day.

 

Best regards,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

Was this reply helpful?

Sorry this didn't help.

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Hello Emanuel.

 

Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.

 

Please note that once the Thread has been locked and closed, you cannot reply.

 

Best wishes,

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback.

 
 

Question Info


Last updated May 31, 2024 Views 65 Applies to: