PSI Exam

Hi Yehia,

Thank you for contacting the Microsoft Community.

I understand that you were unable to take the exam DA-100 under PSI and there is no option on your certification dashboard to reschedule your exam. Allow me to provide further information about the process.

Upon checking, I found out that you posted a similar thread way back February 2022. We have already provided you with some information like the Microsoft has ended its contract and is no longer affiliated to PSI and how to reschedule your exam. Having this said you may still schedule your exam through Pearson Vue as your exam provider.

On the other hand, the exam DA-100 has already been retired last March 31, 2022 and it has been replaced by the exam PL-300. To schedule the exam through Pearson VUE, you may follow the guidelines on this page: Register and schedule an exam | Microsoft Docs, please make sure to select the exam PL-300 and click "Schedule exam"

Thus, I would like to extend my assistance by individually escalating this to my Support Team. To proceed, I initiated a private message with the requested information to locate and verify the account.

Hi Yehia,

Thank you for providing the requested information.

Since my colleague @MaryJ_A is out of the office today. Let me handle your case.

As per the resolution provided on your previous thread, I noticed that our Support Team refunded the fee you have paid on your scheduled appointment with PSI in a form of a voucher. 

For additional details, please see the private message I have initiated that can be accessed on the link below:

Private Messages - Microsoft Community

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Dear

Thank you for your support

can I use this voucher for another exam

Thanks

Hi Yehia,

I appreciate your reply.

Please be aware that this is a one-time courtesy voucher that was given to you as compensation for your scheduled DA-100 exam with PSI.

Because of this, you are free to decide on how you want to utilize this voucher code. Keep in mind that you have to use this on or before the expiration date.

Let me know if you have additional questions.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Message. If the resolution provided did not resolve the issue, please post a new question. 

Regards,

Hi Yehia,

Since we have not received a response from you, we’ll proceed in closing and locking the case. If the resolution provided did not resolve the issue, please post a new question.