Questions about accommodations for certification exam

Hello, I volunteer at an organization called Inclusive World, and our mission is to develop skills and abilities of the differently abled (specifically neurodiverse) individuals based on their interests and goals for the future. IW provides classes such as teaching skills such as programming, arts and crafts, as well as providing job experience to the participants. One of the classes IW offers is a course that teaches Microsoft Excel to the students.


This summer, I am part of a project that is developing/revising the curriculum so that we can teach the students in a way that they would be able to get certification in Microsoft Excel. Right now, we are researching how we can help our students specifically this certification, as it would be beneficial for them to have. I had a few questions regarding accommodations for our students.


Have there been other people with similar situations who have taken and successfully passed the exam?


As for specific accommodations, I remember reading that you might allow a scibe/reader to assist the candidate. Would you allow for candidates to have their parent in the room to help with things like reading? Or would it have to be someone else?


If anyone has any other information that you think may be helpful, please go ahead and share, thank you very much!

Hello Varun,

 

Thank you for contacting the Microsoft Community.

 

These have been forwarded to our Support Team for assistance.

 

Please expect for an update within 3-5 business days or as soon as we hear back from them.

 

Alternatively, you may also reach out to the exam vendors directly for immediate assistance.​

 

Please check our list of testing centers available below and their contact information:

  • Pearson Vue 

Support: https://home.pearsonvue.com/microsoft/contact

For test centers: Pearson VUE

  • Certiport

Phone Number: 800-497-8923

Operation Hours: Mondays thru Fridays, 6 AM to 5 PM MT

You can also file a web support ticket by clicking this link.

Certiport Authorized Testing Centers 

  • PSI

Become a PSI Test Center

 

To learn more about please visit "Accommodations request" page. 

 

Please stay tuned. 

 

Best regards,

Ken_Bar
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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 Hello Varun,

Thank you for waiting,

I just heard back from our support team regarding your concern.

There are no restrictions on who can be designated as the reader or scribe and it can be the candidate's parent.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, If the resolution provided did not resolve the issue, please post a new question.

Best regards,​

Ken_Bar
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hello Varun,

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

 

Best regards,​

Ken_Bar
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated July 30, 2021 Views 95 Applies to: