Pearson Vue | No Show: Re-schedule Certification Exam

Hi Shraddha,

Thank you for contacting the Microsoft Community.

I completely understand how that due to unforeseen circumstances, you are unable to take your exam. Rest assured, I'm here to support you and help move this forward as smoothly as possible.

To help us locate your account and verify the status of your exam, we kindly ask that you share the requested details via private message. This will allow us to proceed with your case efficiently and ensure you receive timely assistance.

In the meantime, if you are an active ESI Learner (part of an organization affiliated with the Enterprise Skills Initiative) and utilized company discount to book the exam, please contact the ESI support team directly. I've sent their contact details in a private message. Kindly use your work email address when creating a ticket with them. They typically respond within 3-5 business days.

Please note that if you miss your exam, it will be marked as a “No Show,” and you will lose your fee. If you used a company voucher, it will be forfeited, and your company may be charged a no-show fee. The missed exam will be removed from your dashboard, and you’ll need to schedule a new registration, incurring the standard fee

Additionally, you may also visit About online exams with Pearson VUE | Microsoft Learn page for more details about Pearson VUE online exams for further reference. 

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you. 

Best Regards,