receipt from exam

Hello, I tryed to send the receipt from my last exam to different email addresses, but hadn't received any. What can I try in this situation ? Thank you.

Hi Yerkezhan,

Thank you for contacting the Microsoft Community.

I recognize that you are seeking assistance in resending your exam receipt to your preferred email address as I understand how important it is for you to have this as a value of your hard work. Allow me to provide you with recommendations and options for your concern.

Just to give you an heads up regarding with your exam receipts/invoice please be advised that upon successfully registering for your exam with Pearson VUE, you should receive your invoice and confirmation email via the preferred contact email you input on your exam registration within 24 hours. If in any case there has been no invoice received on your inbox, kindly also check the Spam/Junk folder in case the email has been moved there.

On the other hand, in order for you to check the exam invoice, you may consider visiting the Pearson VUE dashboard. Please be patient while the website loads; it might take a while. Then, sign in with the email address listed on your profile. Upon landing at the Pearson VUE dashboard, please choose "My receipts".

On the next page, you will be provided with the option to either resend the invoice to the email address you used to register for the exam or enter a different email address where you would like this information to be sent.

Meanwhile, you may also reach out directly to Pearson VUE as they have the option to send your receipt to your preferred email address. Please refer to the contact details below:

Pearson Vue: https://home.pearsonvue.com/microsoft/contact     

If you have further questions or clarification, please don't hesitate to reach out to us and we will be more than happy to assist you.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Best Regards,

Steven_B29
Forum Moderator
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Hi Yerkezhan,

I hope you are doing well.

To make sure that I have your case well covered, I am sending a follow-up to see if the recommendations and options in my previous response resolve your concern regarding receipt of your exam.

Kindly let us know if further assistance is needed by replying to this post and I'll be happy to assist.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond. Thank you.

Best Regards,

Steven_B29
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Hi Yerkezhan,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

Best Regards,

Steven_B29
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Last updated March 11, 2024 Views 26 Applies to: