Hello Steve.
Thank you for contacting Microsoft's Community.
Based on your inquiry, we understand that you want to know if there is a possibility of obtaining a hard copy of your certificate. We will be happy to help.
We want you to know that the Microsoft Certification pay to print services has retired since October 31 of 2018. However, you may still download a printable certificate by following these steps:
Sign into the Microsoft Certification Dashboard to access your account.
On your dashboard, please click on “Download” under “Certificates Tile”.
Once on the Certificates page, choose the certificate that you would like to download and click the ‘PDF’ button.
If you are using Microsoft Edge, a message at the bottom of the screen will appear, asking you to either open, save or cancel. Click “Save”.
And if your employer would like to verify your certificates you may share your transcript using the transcript sharing tool. Below are steps for the transcript sharing tool:
Sign into Microsoft Certification Dashboard
Once directed on the requested page, please click on ‘Share or download’ under the “Transcript.”
On the next page, click “share” and it will take you to the next page.
You can create an Access Code. The code must be alphanumeric with a minimum of 8 characters. You will not be required to create a Transcript ID, since the system will create it automatically. You can also include your address if you click the “Include Address Details” button. When done click “Share”
Once the code is created, you can provide the link mentioned below along with the Transcript ID and Access Code to share your transcript: https://mcp.microsoft.com/Anonymous//Transcript/Validate
We also would like to know if the information provided was useful for you and we can go ahead and close this case or if you need further assistance regarding your Microsoft's Certification Profile.
If the support solved your request, please indicate “Yes” to the question “Did this solve your issue?” shown below and the case will be concluded. By answering this question, you are providing valuable feedback, so that other Learners can benefit from this certification program.
If we do not receive a response, the thread will be concluded within one business day.
Wishing you all the best,