I received a reference letter request for a former colleague who has applied to join Microsoft Research. I clicked on the verification link sent in this email, and when then directed to the Microsoft Recruiting References portal, I entered the email address to which the reference request had been sent. I checked back on this account and noted the verification code subsequently sent to me. I then returned to the recruiting Portal, typed in this code, and straightway got the message that the email address I entered was not the one specified in the reference and verification requests! I've been through the whole process several times but always with the same result. Please advise.
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July 3, 2025
Microsoft Credentials Support Has Moved!
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Microsoft Credentials support is now available through our new web form. 👉https://aka.ms/credentialssupport
DA
Reference Request Verification
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Hello DaviD.
Welcome to Microsoft’s Community.
We understand that you have been facing issues with the MS Reference Portal. We will gladly assist.
Please know that you have reached the MCP Support which caters to inquiries and/or concerns related to certifications and exams benefits and requirements found within Microsoft Learn.
To be properly assisted, please reach out to Microsoft Support using the link below. Rest assured, their team is well-equipped with the expertise needed to resolve your concern effectively.
Our team provides support related to MCP Portal, any other platform is out of our scope, and the Certifications that we handle are the ones you can find through the following link: Become Microsoft Certified.
We will be attentive to your response. In case we do not receive a response after one business day, the case will be closed and locked.
Kind regards,
Microsoft Community Support.
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Estimated Response Time: Within 1 business day.
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Hello DaviD.
We would like to know if the response provided solved your inquiry and if additional assistance is needed. Otherwise, we will proceed to close and lock the case on the next business day.
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Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
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Estimated Response Time: Within 1 business day.
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Hello DaviD.
Since we have not received an update from you, we will proceed with closing and locking this case. If you need us again, do not hesitate to post a new question.
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Microsoft Community Support.
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