Regarding free certification voucher on completing cloud skill challenge

Hello Surabhi,

We appreciate your patience throughout this process.

We received an update today that the issue in claiming your discount for Microsoft Virtual Training Days is now fixed.

With this, kindly follow the steps mentioned below in redeeming your discount:

1. If you are using a work machine, please try to use different device or personal computer to make sure that there’s no restriction.

2. Use the new MS Edge browser that you can download here.

3. Make sure to clear all your cache and cookies (steps here) and disable the Block all third party cookies function from the browser settings. 

4. Use an Incognito or InPrivate browser and go to Microsoft Certification Dashboard and try redeem the discount.

If same issue persist, please send us a new  Problem Steps Recorder (PSR) starting from the steps above and until you received the “No discount available” message on your screen.

Kindly upload the PSR file through the private message I initiated along with the requested information.

To access your private message, please refer on the image below or click on this link:

Also, please attach the actual copy of the congratulatory/confirmation email you received after completing the training.

Note: The emails should show the recipient and sender details, including the date and time. Please send this as an attachment via private message and not as a copy-and-paste entry.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best regards,