REGISTRATION ERROR | Unexpected Error: Error while scheduling MS certification

Hi , can someone tell how I fix this issue.

Hi Sunil,

Thank you for contacting the Microsoft Community.

I understand that scheduling your Microsoft certification exam is a time-sensitive and important step. I'm committed to helping you find the best course of action and ensuring you receive the appropriate support to get this sorted efficiently.

To proceed, kindly provide us with a step-by-step screenshot of the error. To ensure accurate screenshot captures, I recommend using the "Snipping Tool" and following these guidelines:

1. Open the Snipping Tool: Please visit the Use Snipping Tool to capture screenshots as your guidance. If you don't find the Snipping Tool, get it from the Microsoft Store.
    

2. Capture a screenshot of your entire screen, ensuring the browser link and timestamp are visible:

   Use the Snipping Tool to systematically capture the required screenshots, ensuring each step is documented clearly. Begin by taking a screenshot before performing basic troubleshooting steps, such as clearing your cache and cookies and opening a new InPrivate Microsoft Edge browser to rule out any possible browser-related issues.
   
   Next, log into your Microsoft Learn Profile and track each step leading to the error message. You can also refer to the Register and schedule an exam | Microsoft Learn page for guidance.

3. Save and Share: Once you have captured the screenshots, save them and share them with us here. This will provide us with the information needed to assist you more effectively.

Please attach the screenshots via the private message I’ve initiated, along with any additional details that will help locate and verify your profile.

@Sunil Kumar gautam, please refer to your ongoing thread here.

Hi Sunil,

I hope you're doing well!

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