REGISTRATION ERROR| Unexpected Error: I can't reschedule my SC900 exam ?

Hello,


I'm having issues with Microsoft Reschedule : When I navigate to my profile --> Credentials and click on "Reschedule "



I am redirected to a page where I fill in my personal informations such as address, phone number ... and when I click on Submit button, it takes time to load and end up saying : "We encountered an unexpected error. Please try again later. If this issue continues, please contact site support."





Even when I try to use VPN connection, I get the same message. Please help me solve this issue because I want to reschedule my exam from MAY 6th 2025 to another date.

Thank you.

Answer
Answer

Hi Mouad,

Thank you for contacting the Microsoft Community.

I understand how important it is for you to reschedule your SC-900 exam. Allow me to assist you with this matter.

To ensure we can assist you effectively, please let us know if you need any additional information or have any specific questions.

Otherwise, if this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond, even through Private Messages. If the resolution provided did not resolve the issue, please post a new question.

Kind Regards,

Ejay_C01
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Answer
Answer

Hi Mouad,

I hope you are doing well.

Since we have not received a response from you, we’ll proceed in closing and locking the case. Please note that once Private Messaging has been locked and closed, you cannot reply. If the resolution provided did not resolve the issue, please post a new question.

Kind Regards,

Ejay_C01
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

1 person found this reply helpful

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Question Info


Last updated May 7, 2025 Views 49 Applies to: