Registration to AZ-900 exam

Hello Team,

I want to schedule exam AZ-900, when I click [Continue to Pearson VUE], website will shows "something went wrong". I tried to change browsers, but   IE/Edge/Chrome all failed. please help to check this issuse. thank you so much.


Answer
Answer

Hello 司东艳,

If you encounter an error registering your test online, please delete the cache and cookies from your browser by doing the steps provided below:

1. Open Internet Explorer (recommended browser)

2. Press 'Ctrl', 'Shift' and 'Delete' keys on your keyboard simultaneously

3. On the Delete Browsing History window, make sure to uncheck Preserve Favorites website data and check both Temporary Internet Files and Cookies then click Delete

If the steps mentioned did not work you can contact Pearson VUE directly to schedule your test. Please see their phone support option below:

Phone: 8555426924

Office Hours: Monday - Friday 7am to 7pm CT.

If this solves your problem, please indicate “Yes” to the question below, so that other learners can benefit, and please take our short survey to let us know if your support experience has been great or how we can improve.

Please confirm by selecting “Yes” within 2 business days, otherwise the thread will be automatically closed and locked.

Arvin_S
Microsoft Community Support
Support Hours – Monday to Friday (Except US Public Holidays)
Estimated Response Time – within 1 Business Day

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Question Info


Last updated September 10, 2019 Views 326 Applies to: