Renew Microsoft Certified Trainer

Hello - I can't see a way to renew my MCT on my Learn Profile. I've checked and it seems as if there may be a manual process while the enrollment/renewal tool is down. Please let me know what I need to do in order to renew my MCT for 2026. Thanks.

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Hello Shannon

Thank you for contacting the Microsoft community.

We understand that you have doubts regarding the renewal of MCT. We will be happy to help you.

We want to let you know that Microsoft Certified Trainer (MCT) support has been moved to a new Platform, please check Services Hub

We have initiated a Private Message for you to provide us with some details about your account to create the case via Email.

You can access this private message in the upper right corner of this page, as shown in the image below:

Imagen

To protect your data, please send the information via Private Message and once we have received your feedback, we will validate the profile and contact you and give updates.

We would appreciate your reply. In the event that we do not receive a response within two business days, the thread will be closed and blocked, and you will not be able to respond through either channel.

Kindly

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello Shannon

Thank you for your response.

 

Please access the Private Message feature to see some useful information we have shared with you.

 

Bear in mind that from now on, your concerns will be responded to via email. Please keep an eye on your inbox.

 

We hope this is useful to you, if there is anything else we can do for you, please do not hesitate to keep in contact with us.

 

If no additional assistance is required, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, it will be closed and locked on the next business day.

 

Best regards,

Isabel Lopez.
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Thanks for your feedback, it helps us improve the site.

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Thanks for your feedback.

 
 

Question Info


Last updated June 25, 2025 Views 13 Applies to: