Renewal my Microsoft Certified: Azure Solutions Architect Expert

Hello Matheus!

Thank you for contacting Microsoft's Community.  

Based on your inquiry, we understand you have passed the Exam AZ-305: Designing Microsoft Azure Infrastructure Solutions again, however your Microsoft Certified: Azure Solutions Architect Expert is still expired on your account. We will be happy to help you!

If you are still unable to find your certificate, we opened a Private Message where we have requested information related to your Learn account to verify it and properly assist you. You can find the access to the Private Message, on the top right corner of this screen, as shown in the image below.

 We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Kind regards,

I sent my information in private chat!

Regards,

*removed*

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

Hello Matheus!

Thank you so much for the details you have provided.

We want to let you know that your case was successfully assigned to our Team in charge to review your missing re-certification.

Once we have an update regarding the progress of your case, we will get back to you. Please keep in mind that it takes up to 5 business days to provide you with further updates.  

Hello Matheus!

We appreciate your time and patience.

We want to let you know that our team is actively working on your case, and as soon as we receive a response or an update, we will inform you accordingly. Please allow us up to 5 business days (excluding weekends) to get back to you.

We will continue to send follow-up messages until the response timeframe is met.

Kind regards,

Hello Tatiana

I'm waiting for your answer, thanks for your help

Regards,

Hello, Matheus Monteiro.


Thank you for your cooperation.

 
Our team has taken over your case for further review and assistance. 


We apologize for the extended delay. Our dedicated team is actively investigating your case, and we will continue to provide updates on its progress. Please be aware that it may take up to 5 business days to furnish you with additional information.


Best regards,

Hello Matheus!

Thank you for your patience.

 

Rest assured that we’re actively working on your case, even though we haven’t received any updates yet. We’re committed to finding the best resolution for you.

Please note that it may take up to 3 to 5 business days to provide you with additional information

 

However, rest assured that I will keep you updated on its progress. We will be attentive to your comments.

Wish you the best,

Hi,

my Microsoft Certified: Azure Solutions Architect Expert expired.

Certification number
an you please guide me on how to renew it?

Thank You

Hello Maria

I'm waiting for your answer, thanks for your help

Regards,

Hello Matheus!

We greatly appreciate your understanding and patience.


We have informed the escalations team to provide us with a quick solution to this case. We understand that the time has been longer than usual, so we will be awaiting their response and will communicate it to you as soon as possible. We appreciate your patience, as this process may take between 3 to 5 business days.

This forum will remain open until further notice.


We wish you all the best!