request duplicate MOS certificate

I'm wondering if it is possible to get a duplicate certificate for MOS from 2013. I did MOS via a training facility which has since closed. I've since changed emails and I tried logging into Microsoft using my old email but it says it's not recognised. Is there a way of obtaining a duplicate certificate?

Many thanks

Rachel

Hello, Rachel.

Thank you for contacting the Microsoft Community.

It is my understanding that you would like to receive help with a Microsoft Office Specialist Certification. Allow me to further check and provide you with additional information.

In order to better assist you with your inquiry, allow me to redirect you to Certiport who is responsible for supporting MOS exams, trainings and preparation materials. They will be creating a separate case with a different reference ID and assist you from here. You may refer to their contact details in the below:​

If this solves your problem, please indicate “Yes” to the question. If your inquiry was not fully resolved, please post a new question so we may continue in assisting you. This case will now be closed and locked.

 

Regards,

Cristian Franco
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

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Hello, Rachel.


We do hope you are doing well.

Unfortunately, we have not been able to get an answer from you and we will have to proceed with the closure and locking of this Forum. Note that once this thread has been closed and locked, you cannot reply over this channel.

                                                                                            
We want to invite you to please do not hesitate to reach out to us if any questions or issues arise, we will be glad to help.


If you need further assistance in regards of your Microsoft’s Certification Profile. You can easily do so by posting a New Question.

Best Regards,

Cristian Franco
Microsoft Community Support
Support Hours: Monday to Friday 7:30–17:30 EST (Except US Public Holidays)
Estimated Response Time: Within 1 Business day

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

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Last updated October 26, 2022 Views 15 Applies to: