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Request for Extension to renew my certificates due to Medical Reasons

Dear,

I hope this message finds you well.

I am writing to request an extension for my Microsoft certifications renewal, which expired in *removed*. Unfortunately, I was unwell during that period and was not able to renew my certifications in time.

The certifications in question are:

  • Microsoft Certified: Windows Server Hybrid Administrator Associate

  • Microsoft Certified: Azure Network Engineer Associate

  • Microsoft Certified: Azure Security Engineer Associate

Given the exceptional circumstances surrounding my health, I kindly ask if it is possible to provide me with an opportunity to renew these certifications. I understand the importance of adhering to certification timelines and am committed to fulfilling the requirements as soon as possible.

Thank you for considering my request. I look forward to your positive response and am happy to provide any additional documentation if needed.

Best regards,

*Personal Information deleted by the moderator. Please see the Microsoft’s Community Frequently Asked Questions for more information on how you can protect your privacy*

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Hello, userpartner!

Thank you for contacting Microsoft's Community.  

Based on your inquiry we understand that you were not able to renew your Certification due to health issues and you want to check the options. We are happy to help you.

To provide you with further assistance, we opened a Private Message where we have requested information related to your Certification Profile to verify it and properly assist you. You can find the access to the Private Message, on the top right corner of this screen, as shown in the image below.

Image

 

We are looking forward to your information. Just a heads up, remember to only send your private information through private message, in order to protect your data.

If no response is received within two business days, we will proceed to close and lock this case as well as the Private Message.

Kind regards,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, userpartner!

Thank you for the information provided, we appreciate it.

We want to let you know that your case was successfully assigned to our Team in charge of further review and assistance so they can review if you meet the requirements to have a renewal extension.

   

Once we have an update regarding the progress of your case, we will get back to you. Please keep in mind that it takes up to 5-7 business days to provide you with further updates.  

   

Wishing you all the best,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, userpartner!

Thank you so much for all your patience and time.

The Specialist team is working on your case; however, we do not yet have a resolution, and as soon as we receive an update, we will inform you.

Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 5-7 business days to provide you with further updates.

Kindly,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, userpartner!

Thank you for your time.

The Specialist team is working on your case; however, we do not yet have a resolution, and as soon as we receive an update, we will inform you.

Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 5-7 business days to provide you with further updates.

We appreciate your patience and time with the procedure.

Sincerely,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Thank you for your update

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Hello, userpartner!

We appreciate your patience, we understand that this has taken more time than expected; however, you can rest assured that as soon as we receive updates, we will inform you.

The Specialist team is working on your case; however, we do not yet have a resolution, and as soon as we receive an update, we will inform you.

Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 5-7 business days to provide you with further updates.

We appreciate your patience and time with the procedure.

Cordially,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, userpartner!

We hope you are having a wonderful week!

The Specialist team is working on your case; however, we do not yet have a resolution, and as soon as we receive an update, we will inform you.

Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 5-7 business days to provide you with further updates.

We appreciate your patience and time with the procedure.

Kindly,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello, userpartner!

Thank you once again for your time.

The Specialist team is working on your case; however, we do not yet have a resolution, and as soon as we receive an update, we will inform you.

Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 5 business days to provide you with further updates.

We appreciate your patience and time with the procedure.

Cordially,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Hello,

It's been more than 1 month since I opened this request, no answer yet ?

Thanks

Regads

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Hello, userpartner!

We appreciate your time

We appreciate your patience, we understand that this has taken more time than expected; however, you can rest assured that as soon as we receive updates, we will inform you.

The Specialist team is working on your case; however, we do not yet have a resolution, and as soon as we receive an update, we will inform you.

Your case is still under investigation by the specialized team. I will keep you posted in the process and progress. Please keep in mind that it can take up to 5 business days to provide you with further updates.

Sincerely,

Tatiana Valencia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 Business Day

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Last updated October 4, 2024 Views 89 Applies to: