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AI Skill Fest Challenge | Inquiry: Request for Voucher Extension – SC-200 Certification Exam (Voucher expires June 21, 2025)

Dear Microsoft Certification Support / Pearson VUE Support Team,

My name is ****REMOVED**** and I hold a Microsoft voucher for the SC-200 certification exam. The voucher code is: ****REMOVED****, and its current expiration date is June 21, 2025, by which the exam must be scheduled and taken.

Due to the ongoing war and challenging situation in Israel, finding an available exam slot before June 21 has proven impossible—there are currently no appointments available (in-person). As a result, I am at risk of losing the voucher due to circumstances beyond my control.

In light of these exceptional circumstances, I kindly request an extension of my voucher’s validity or re‑issuance of a new voucher so that I can register and take the exam once availability is restored.

Below are my details for your reference:

- Full Name: ****REMOVED****

- Microsoft Learn Email: ****REMOVED****

- Voucher Code: ****REMOVED****

- Current Expiration Date: June 21, 2025

- Requested Exam: ****REMOVED****

Your understanding and assistance during this difficult time are greatly appreciated. Please let me know if you need any additional documentation—such as a copy of the voucher, confirmation of canceled attempts, or a screenshot of unavailable slots.

Thank you sincerely for your support.

Best regards,

****REMOVED****
****REMOVED****

Country: Israel

***Personal information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions for more information on how you can protect your privacy.***   



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Hi Sagi,

Thank you for contacting the Microsoft Community.

I understand that due to regional circumstances, you were unable to utilize your Microsoft AI Skills Fest voucher before its expiration. Please rest assured that I’m here to assist you and provide you with the relevant information you may need.

Please be advised that the voucher is valid for a single use and is governed by its own terms and conditions. Due to the current challenges in your country and the approaching expiration date of the voucher, we recommend that you contact the Pearson support team at mindhubprohelp@pearson.com for further assistance. They will be able to guide you on the appropriate next steps.

If you require our assistance after contacting them, please send the requested information via private message. This will allow us to locate and verify your profile efficiently.

Additionally, under the official rules of the Microsoft AI Skills Fest Challenge Sweepstakes, all winners must both schedule and complete their selected certification exam by June 21, 2025. To remain eligible for any sweepstakes-related benefits, it is essential that you secure an appointment and sit for the exam on or before this date. We strongly encourage booking your preferred time slot as early as possible to avoid last-minute scheduling issues and to allow sufficient time for preparation.

Please note that any exams scheduled after June 21, 2025, or any attempts to redeem a voucher beyond this deadline, will not be honored under the sweepstakes guidelines.

I hope this information is helpful. If you have any questions or need further assistance, please don’t hesitate to reach out. I’m here to help.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

Julie_L07
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

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Question Info

Last updated June 19, 2025 Views 16 Applies to: