Reschedule AZ-900 exam

Thank you for contacting the Microsoft Community.  

I understand the importance of having your AZ-900 exam rescheduled to your preferred time and date. Allow me to walk you through the process.

Rescheduling an exam enrolled to Pearson VUE can be done via Microsoft Learn profile. Kindly follow the steps below for you to be properly guided:

1. Log in to your Learn profile and choose Profile from the dropdown menu in the photo avatar.

2. Select Certifications in the profile menu.

3. Scroll to the exam appointment you wish to reschedule and choose the "Reschedule” link.

4. You will be redirected to the exam delivery provider’s site to reschedule your exam.

For more information, kindly visit this Exam reschedule and cancellation policy page.

Please be advised that you must reschedule your exam appointment within 24 hours prior to your scheduled appointment to avoid exam fee.

Alternatively, for urgent assistance in rescheduling your exam, it is best to contact your exam delivery provider as they are the ones who have access/visibility to your appointments and can identify the seats available. Depending on where it was scheduled, you may find their contact details below:

• For Pearson Vue Support: https://home.pearsonvue.com/microsoft/contact

• For Certiport Support: Contact us :: Certiport (pearsonvue.com)

Note that any modification such as rescheduling, cancelation, refund request for exams schedule at Certiport will only be available at their page.

If this solves your problem, please indicate “Yes” to the question and the thread will automatically be closed and locked. In case we do not receive a response, the thread will be closed and locked after one business day. Please be advised that after the case is locked, we will no longer be able to respond. If the resolution provided did not resolve the issue, please post a new question.

Best regards,