Ask a new question

Reschedule DP-203 Exam

Dear technical team,


I have tried to reschedule my DP-203 exam due on ***removed*** However through the official portal as described in the steps in this link:

The exam reservation is not visible in credentials, I have tried rescheduling through paerson but they point me back to Microsoft.


It seems that my ***removed*** account and ***removed*** account are not properly joined or something.


I can therefore not reschedule my appointment this coming ***removed***, I want to make a formal request to help me move the date to a later moment and not forfeit my attempt I already payed for.


So to clarify going to this part in my profile shows me nothing! However the reservation is confirmed on email.

Please help, with kind regards,


Alejo Cain
***Personal Information deleted by the moderator. Please see the Microsoft Community Frequently Asked Questions form more information on how you can protect your privacy***

Hello Alejo.

 

We are pleased that you have contacted Microsoft Community. We hope you are having a wonderful day.

 

Regarding your query on issues related to exam/schedule concerns, we need further support on this matter from our Exams Team who will be able to assist with this request.

 

At the same time, you can rest assured that the Exams Team will take good care of your issue and a solution will be provided.

 

We would like to inform you that we moved your thread from the original topic to Microsoft Certification / Exams / Exam Registration and Scheduling / General Registration Questions. An Exams specialist moderator will respond to you within the next business day. Please stay connected while they reach out on this forum.

 

Kind regards. 

Beatriz Garcia.
Microsoft Community Support.
Support Hours: Monday to Friday 7:30–17:30 EST
(Except US Public Holidays)
Estimated Response Time: Within 1 business day.

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello AlejoCain,

Thank you for contacting the Microsoft Community.

I understand that you need assistance locating your scheduled exam so you can change the appointment date. I know how important it is to make sure that your exam fee will not be forfeited. Allow me to extend my assistance in order to locate your exam to be rescheduled.

For me to better understand the reason why you are not seeing the scheduled exam in your MS learn profile. Kindly provide a step-by-step screenshot of the process using Problem Steps Recorder (PSR) (click this link for MAC device), from the sign-up page up to the part where you encounter the issue, along with the requested information through the private message I have initiated.

Additionally, please make sure that you are logged in to the correct email address that you used to schedule your exam.

I look forward to your response. Please note that if no response is received after two business days, the case will be closed and locked. After the case is locked, we will no longer be able to respond, even through Private Messages. Thank you.

Best regards,

Ford_R6
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

Hello AlejoCain,

We haven’t received any update from you. This case will now be closed and locked. If you need further assistance, please post a new question.

 

Best regards,

Ford_R6
Forum Moderator
Support Period: Monday – Friday (Excluding Holidays)
Hours to Respond: 24 Business Hours

Was this reply helpful?

Sorry this didn't help.

Great! Thanks for your feedback.

How satisfied are you with this reply?

Thanks for your feedback, it helps us improve the site.

How satisfied are you with this reply?

Thanks for your feedback.

 
 

Question Info

Last updated April 13, 2025 Views 149 Applies to: